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Center consolidates Mack customer support functions

BRF-MACK-150Mack Trucks’ new 123,000 sq. ft. Uptime Center in Greensboro, N.C., co-locates personnel from every customer support function, connects them to truck owners and dealers with the latest telematics, communications, and case management tools, and makes it easy for cross-functional teams to quickly interact face-to-face when necessary to keep a vehicle on the road.

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