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Partnership enables Mack to add mixer truck data to telematics platform

A memorandum of understanding will see technology developer WheresMyConcrete program options for Mack Trucks’ Fleet Management Services to improve ready mixed producer asset visibility and dispatch efficiency.

Washington, D.C.-based WheresMyConcrete provides mixer fleet dispatchers with real-time delivery data, boosting customer service and transparency while generating critical analytics aimed at operational improvement. Fleet Management Services connects proprietary data from Mack’s fully integrated telematics hardware with third-party solutions.

GuardDog Connect telematics is the Fleet Management enabling platform, and standard on Granite, Titan, TerraPro (concrete pump) and Pinnacle models. It monitors engine, transmission and aftertreatment systems in real time. Should an issue be detected, the technology provides an initial diagnosis, scheduling of repairs and confirmation that needed parts are in stock and ready to install—all while the truck is still on the job.

“We look forward to working with Mack and offering concrete producers the unique benefits our system delivers,” says WheresMyConcrete CEO Anthony Valente. “Through our combined technologies, we will help customers improve their decision-making processes and business performance.” www.macktrucks.com; www.wheresmyconcrete.com

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WheresMyConcrete programmers equip ready mixed producers with analytics tools calculating estimated versus actual travel and site times; estimated versus actual margins on individual orders and across the enterprise; dead hour and waiting time totals; rejected load volumes; and, maps of projects coded by sale status.
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GuardDog Connect telematics and WheresMyConcrete technology yield ready mixed dispatchers real-time data and business tools, among them: geofences, live traffic conditions and estimated arrival times; driver instructions; quality control tracking; digital tickets and signature captures; and, customer contacts.