Center consolidates Mack customer support functions
- Published: Saturday, 31 January 2015 19:35
- Written by Concrete News
Mack Trucks’ new 123,000 sq. ft. Uptime Center in Greensboro, N.C., co-locates personnel from every customer support function, connects them to truck owners and dealers with the latest telematics, communications, and case management tools, and makes it easy for cross-functional teams to quickly interact face-to-face when necessary to keep a vehicle on the road.