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NRMCA 2012 Quality Survey provides valuable benchmarking tool

Source: National Ready Mixed Concrete Association, Silver Spring, Md.

NRMCA is conducting the survey through March 2 that seeks to establish industry benchmarks for frequency of testing, quality control personnel, quality documentation and equipment monitoring. This is the second Quality Survey conducted by the association; the first was in 2010.

The association notes that only by measuring quality among ready mix producers it is possible to improve it, and this survey provides a means for companies to do so. Producers responding to the survey will be able to compare their systems to these industry benchmarks and improve their processes if necessary.

Sponsored by the NRMCA Research Engineering and Standards Committee, the survey asks participants to respond to a multiple-choice application form on a spreadsheet. Moreover, participants receive five points that count toward the NRMCA 2012 Quality Award. Survey responses of individual companies are kept confidential, while summarized survey responses will be shared with all the survey participants. A report of the survey results will be published in NRMCA’s quarterly Concrete InFocus magazine.

The survey form can be downloaded from NRMCA’s website or can be obtained from NRMCA’s Shawnita Dickens, [email protected]. A company must be an NRMCA member in good standing to participate, and can submit their responses as a company or a division.